Tiranga Game - Privacy Policy

Information We Collect

Personal Information You Provide

When you register an account or interact with Tiranga Game on tirangagameplay.in.net, we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment and withdrawal details, including UPI IDs or bank account information, where applicable
• KYC documents (such as Aadhaar card or PAN card) where required under applicable Indian law

Information Collected Automatically

When you access our platform, certain technical data is collected automatically, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and in-game activity logs
• Cookies and similar tracking technologies used to maintain session state and improve platform performance

Third-Party Sources

We may receive information about you from third-party payment processors, identity verification services, or fraud-detection partners when you use their services in connection with Tiranga Game. Such information is used solely for the purposes stated in this policy.

How We Use Your Information

Service Delivery and Account Management

We use the information we collect to create and maintain your account, process deposits and withdrawals, verify your identity as required by applicable law, and provide customer support. Without this information, we cannot offer you access to Tiranga Game's services.

Security and Fraud Prevention

Your data is used to detect, investigate, and prevent fraudulent transactions, unauthorised access, and other illegal activities. We may analyse usage patterns and cross-reference data with third-party fraud-prevention tools to protect both you and the integrity of the platform.

Legal and Regulatory Compliance

As a platform operating under Indian jurisdiction, we are required by law to retain certain records, respond to lawful requests from government authorities, and comply with applicable regulations including the Information Technology Act, 2000 and its amendments. Your data may be disclosed to competent authorities where legally mandated.

Platform Improvement and Communications

We may use aggregated and anonymised data to analyse platform performance, improve game features, and enhance user experience. With your consent, we may also send you promotional offers, game updates, and service notifications. You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Data Retention

We retain your personal information for as long as your account remains active or as required by law. Upon account closure, we may retain certain records for a minimum of five (5) years in accordance with applicable financial and regulatory obligations.

Your Rights

Access and Correction

You have the right to request a copy of the personal information we hold about you and to ask us to correct any inaccurate or incomplete data. Requests will be addressed within thirty (30) days of receipt.

Withdrawal of Consent

Where we process your personal information on the basis of consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Deletion

You may request deletion of your personal information. We will honour such requests to the extent permitted by law. Where we are required to retain data for legal, regulatory, or fraud-prevention purposes, we will inform you of the applicable retention period.

Data Portability

You may request that we provide your personal data in a structured, commonly used, and machine-readable format where technically feasible and where processing is carried out by automated means.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in India. We encourage you to contact us first so we may resolve your concern directly and promptly.

Exercising Your Rights

To exercise any of the rights described above, please contact us using the details in the "Contact Us" section below. We may require you to verify your identity before processing your request. We will not charge a fee for reasonable requests unless they are manifestly unfounded or excessive.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach us at:

Email: [email protected]

We aim to respond to all enquiries within 72 hours on business days.